Terms and Conditions



Returns | Exchanges

Our Return address:

Theshoeplanet
3530 Pan American Fwy NE
Suite G
Albuquerque, NM 87107

  • All returns and exchanges must be accompanied with a copy of invoice and brief explanation of reason for return.
  • All shipping charges for returns/exchanges are the responsibility of customer
  • All returns/exchanges must have not been worn and accompanied by all original packaging.


Shipping

  • Free Outbound shipping on all orders within the USA!
  • Your order wil be shipped UPS or USPS depending on the address
  • All return shipping is the Responsibility of the Customer
  • Orders are processed within 24 Hours of placement. Not including weekends or holidays
  • In the event we are out of stock, you will receive an email letting you know that your order is being dropped shipped directly from manufacturer.